Return Policy
Damaged Shipment Return Policy — Unapologetically Seasoned
We take pride in packaging our flavor with care—but if your seasoning arrives damaged, we’ve got your back.
📦 What qualifies as “damaged”?
- Broken jars or containers
- Spilled or leaking product
- Severely dented packaging impacting product integrity
What to do:
- Snap a photo of the damaged product and packaging.
- Email us at info@unapologeticallyseasoned.com within 7 days of delivery with your order number and images.
- We’ll review and respond within 48 hours to offer either:
- A replacement shipment, or
- A full refund (your choice)
✨ Notes:
- Damaged items must remain unused.
- We may ask for the packaging to be returned for inspection—but we’ll cover any shipping costs involved.
- Unfortunately, we can't offer exchanges on flavor preferences, only replacements for truly damaged goods.
Because flavor deserves to arrive in full glory.
Thank you for being part of our bold community. We’re here to make sure your culinary experience starts on a high note.
Want me to draft an email template or a social highlight to let customers know this policy is in place? I can make that customer care as flavorful as your blends.